Call Home is an e-mail-based real-time alert mechanism on Cisco routers. It provides a range of message formats for optimal compatibility with standard e-mail and XML-based automated applications, distributed to multiple recipients. The Call Home feature is supported by the devices running IOS, IOS XR, IOS XE and NX-OS, and can be used combined with Cisco support provided by SMARTnet Service.

By David Eror, Network Consulting Engineer, NIL

Read more in the attached document.

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