Boost your skills for the 500-443 CCEAAR exam! Focus on PCCE architecture, advanced scripting, data exchange, CUCM call flows, configuration, tools, and reporting.
Prepare for the 500-443 CCEAAR exam by mastering PCCE architecture, components, and protocols. Dive deep into data exchange, call flow, and advanced configuration. Gain hands-on experience with Finesse gadgets, CUIC, CVP call flow models, and mobile agents. Choose us to empower your learning and ensure exam success with expert-led guidance.
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| Recommended training | Exams |
|---|---|
| (CCEAA) Administering Advanced Cisco Contact Center Enterprise | Exams: 500-443 CCEAAR |
| (CCER) Reporting Cisco Contact Center Enterprise | Exams: 500-443 CCEAAR |
Recommended knowledge
For the 500-443 CCEAAR exam, it is recommended to understand PCCE architecture, components, protocols, call flow, data exchange, and CCE and CVP call flow models. Master Call Studio scripting, advanced configuration, and CUIC customization, including deploying Finesse gadgets, implementing mobile agents and PCS, and using CUIC’s administration console.
The complete overview of Cisco Certifications can be found here.
Recertification
Professional recertification
Exam only (choose one option):
- Pass one technology core exam
- Pass any two separate professional concentration exams
- Pass any one expert-level written exam
- Pass any one expert-level lab or practical exam
Combining exams with Continuing Education (CE) credits (choose one option):
- Earn 80 CE credits
- Earn 40 CE credits AND pass any one professional-level concentration exam