(CLWXCALL) The Essentials of Webex Calling
Learn Webex Calling from setup to integration with CUCM and CUBE. Perfect your Webex skills—get started with expert guidance now!
Duration
3 days
Version
1.0
CE Credits
18
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CLCs
27
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By default, our instructors deliver the courses remotely in real time in English. On-premise delivery and other languages available on request.
Course Overview
The Essentials of Webex Calling (CLWXCALL) training is designed to guide you through a complete Webex Calling setup, from the initial installation of Webex Control Hub and adding users to configuring Webex Calling features through an existing on-premises Cisco Unified Communications Manager (CUCM) and Cisco Unified Border Element (CUBE) public switch telephone network (PSTN) setup.
This training will help you gain an understanding of the Webex solutions, including Webex Meetings, Webex Messaging, and Webex Calling and learn how to configure and manage the features of the Webex Control Hub.
Welcome to Your Path to Mastery!
Hey! Ready to learn and grow? I'm here to help you every step of the way!
Welcome aboard! This course is tailored to empower you with the knowledge and skills you need. We'll make learning engaging and fun, turning your challenges into achievements. Let's get started on your amazing journey!
Robert Lesar
Lead Instructor
Dates and Prices
| Date | Language | Location | Price|
|
|
|---|---|---|---|---|
|
03.02.2025 - 05.02.2025 |
English |
Online, GMT+1 |
1990 € 2010 $ or 27 CLC |
Book now |
|
16.06.2025 - 18.06.2025 |
English |
Online, GMT+2 |
1990 € 2010 $ |
Book now |
|
17.11.2025 - 19.11.2025 |
English |
Online, GMT+1 |
1990 € 2010 $ |
Book now |
| All prices exclude VAT. |
All prices exclude VAT.
Cisco Learning Credits (CLCs) are prepaid training vouchers that can be used as investment into your knowledge. You can attend NIL Learning’s trainings and pay with CLCs. Click to learn more.
Objectives
Gain expert IT skills with NIL Learning: Benefit from our blend of theory and practical experience. Enhance your growth with insights into current and future tech trends. Choose us for cutting-edge Cisco training and more, taught by field-proven experts to maximize your training investment.
- Introduce the components that make up the Webex solution, including Webex Meetings, Webex Messaging, and Webex Calling
- Introduce the components that make up Webex Calling Control Hub, including analytics, troubleshooting, and reporting
- Introduce the Management feature of Webex Control Hub, including how to set it up for a business
- Introduce the Services section of the Webex Control Hub, including the Webex Services, Cloud-Connected Unified Communications Services, and Hybrid Services
- Identify the methods available to add users to the Webex Control Hub
- Explain Cisco IP Phone software registration with Webex Control Hub, eligible devices, and provisioning methods
- Explain how an administrator can configure calling features from the Webex Control Hub that will affect the organization
- Understand how users or administrators can configure calling features either from the Webex Control Hub or from their personal user portal
- Introduce the three different methods available to bring PSTN calling capabilities into the Webex calling solution
- Identify the different types of Cisco routers, as well as third-party routers, that can support the local gateway in a premises-based PSTN deployment
- Describe different deployment scenarios using the local gateway in a premises-based PSTN Webex Calling solution
- Understand how the high-availability solution within Cisco routers can be used in a Webex Calling deployment to offer failover for the local gateway and the Cisco Unified Border Element
- Configure the Webex Control Hub to support Webex Calling in a premises-based PSTN deployment
- Configure Cisco Unified Border Element and local gateway settings on a Cisco router to support Webex Calling using a premises-based PSTN deployment
- Describe different methods that can be used to troubleshoot setup issues and media issues when configuring Webex Calling using the premises-based PSTN deployment
Who should enroll?
The primary audience for this course is:
- Collaboration Engineers
- Collaboration Administrators
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Course Outline
- Webex Overview
- Webex Control Hub Overview and Monitoring
- Webex Control Hub Management
- Webex Control Hub Services
- Methods to Add Users to Webex Control Hub
- Methods to Add Devices to Webex Control Hub
- Admin-Configurable Webex Calling Features
- User-Configurable Webex Calling Features
- Webex Calling Public Switched Telephone Network Option
- Routers Supporting Local Gateway
- Deployment Scenarios for Local Gateways
- Local Gateway and Cisco Unified Border Element with High Availability
- Control Hub Settings for Webex Calling
- Router Settings for Webex Calling
- Webex Calling Troubleshooting
Lab Outline
- Set Up Webex Control Hub
- Add Users to Webex Control Hub
- Configure Admin-Configurable Webex Calling Features
- Configure User-Configurable Webex Calling Features
- Configure High Availability on Cisco Routers
- Configure Webex Control Hub for Webex Calling
- Configure Local Gateway for Webex Calling
- Troubleshooting Issues with Webex Calling
Prerequisite Knowledge
There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:
- A basic understanding of unified communications
- A basic understanding of cloud-based unified communications solutions
These skills can be found in the following Cisco Learning Offerings:
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Amazing explanation
The way in which the trainer explained was amazing .
Always kept us engaged
He was the best trainer I’ve encountered so far. He answered all my questions in detail. He never allowed our attention to wander. He always kept us engaged in the lesson. Throughout the training, he acted patiently and respectfully.
Exceptional trainer
Exceptional trainer, behavior-wise trainer was so cooperative, in depth, trying to make the concepts clear, which is amazing.
Explained real-world scenarios
Robert has explained real-world scenarios, with examples of how to implement solutions with our customers (service providers).
Instructor is very knowledgeable
Instructor (Robert) is very knowledgeable, and I appreciated his teaching skills.