(CLCOR-HC) Implementing and Operating Cisco Collaboration Core Technologies Hybrid and Cloud

Master hybrid and cloud technologies with CLCOR-HC training. Deploy Webex services, manage QoS, and earn your specialist certification. Enroll today!

Duration

5 days

Version

2.0

CE Credits

38

The Cisco Continuing Education Program enables you to renew your certifications while exploring new learning paths and enhancing your skillset. It's a convenient way to stay certified without retaking exams. Click here to learn more.

CLCs

44

Cisco Learning Credits (CLCs) are prepaid training vouchers that can be used as investment into your knowledge. You can attend NIL Learning’s trainings and pay with CLCs. Click here to learn more.

By default, our instructors deliver the courses remotely in real time in English. On-premise delivery and other languages available on request.

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Dates and Prices

Date Language Location Price

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EUR | USD | GBP

05.10.2026 - 09.10.2026

English

Online, GMT+2

2780 €

2810 $

2420 £

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All prices exclude VAT.

Language: English

Location: Online, GMT+2

Select currency: EUR | USD | GBP

Price:  2780 € 2810 $ 2420 £

Book now

All prices exclude VAT.

What are CLCs (Cisco Learning Credits)?

Cisco Learning Credits (CLCs) are prepaid training vouchers that can be used as investment into your knowledge. You can attend NIL Learning’s trainings and pay with CLCs. Click to learn more.

Course Overview

The Implementing and Operating Cisco Collaboration Core Technologies Hybrid and Cloud (CLCOR-HC) serves as part of the CLCOR curriculum. This training program is designed to give you a working knowledge of hybrid and cloud Cisco collaboration core technologies. After completing this training, you will have a basic understanding of the Cisco collaboration solutions architecture. You will have proven competence in deploying cloud and hybrid services, cloud and hybrid calling, as well as Quality of Service (QoS). This training is recommended for customers focusing on cloud or hybrid integration.

This training, along with the Implementing and Operating Cisco Collaboration Core Technologies On-Premises (CLCOR-OP) training, prepares you for the 350-801 CLCOR exam. If passed, you earn the Cisco Certified Specialist – Collaboration Core certification and satisfy the core exam requirements for the Cisco Certified Network Professional (CCNP) Collaboration and Cisco Certified Internetwork Expert (CCIE) Collaboration certifications. This training also earns you 38 Continuing Education (CE) credits toward recertification.

This course will help you:

  • Gain specialized expertise in deploying and managing modern Cisco collaboration technologies, specifically focusing on the growing hybrid and cloud market
  • Develop real-world experience through labs focused on configuring Webex Control Hub, deploying Webex Calling, managing Cloud Connected UC, and implementing QoS for voice and video
  • Learn how to navigate transitions from on-premises to cloud environments, including migrating users from Jabber to the Webex App and managing cloud-based user provisioning and APIs
  • Prepare for the 350-801 CLCOR  exam
  • Earn 38 CE credits toward recertification

Join us for the ultimate Cisco CLCOR experience!

Unlock your potential with Cisco CLCOR—your gateway to mastering collaboration technologies.

Welcome! If you think that collaboration technologies are complex to setup, we're here to help you and make complex concepts simple. You will also be one step closer to the CCNP Collaboration certification.

Veselin Ilić

Lead Instructor

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Objectives

Gain expert IT skills with NIL Learning: Benefit from our blend of theory and practical experience. Enhance your growth with insights into current and future tech trends. Choose us for cutting-edge Cisco training and more, taught by field-proven experts to maximize your training investment.

  • Introduce network engineers to the fundamental concepts and deployment models of Cisco collaboration architecture for building high-availability environments
  • Understand how to implement layered security across physical, network, and application components of Cisco Collaboration systems
  • Gain practical skills and strategic insight to ensure collaboration solutions function seamlessly by understanding the foundational infrastructure, signaling, and media transport protocols
  • Examine the basic structure of Webex
  • Apply various methods to add users to the Webex environment
  • Examine the Webex collaboration features
  • Examine the functions of Cloud Connected UC and migrations to Webex from on-premises
  • Explain Jabber functions and capabilities on Cisco Unified Communications Manager and how users can be migrated to the Webex app
  • Identify the Webex Calling provisioning options for adding user endpoints
  • Understand the foundational concepts of Webex APIs, including their types, authentication, capabilities, and real-time communication mechanisms
  • Identify the available options to bring PSTN calling capabilities into the Webex calling solution, identify the devices, and their configuration options, that provide this service
  • Describe the different deployment options when using local gateways in a premises-based PSTN Webex Calling solution
  • Explore the dial plan components of Webex Calling
  • Configure Cisco Unified Border Element and local gateway settings on a Cisco Router to support Webex Calling using a premises-based PSTN deployment
  • Explain how an administrator can configure calling features from the Webex Control Hub that will affect the organization
  • Describe how converged IP networks transport voice, video, and data over shared infrastructure and how bandwidth availability, delay components, jitter, and packet loss interact with QoS mechanisms to influence service quality and application performance
  • Explain how end-to-end QoS converts business requirements into predictable forwarding behavior under congestion across a multi-domain network
  • Implement consistent classification and marking policies to protect voice and video quality and resolve quality issues in a production network
  • Define QoS trust boundaries, understand Cisco Catalyst 9000 QoS design models, configure QoS marking and table maps, and leverage internal DSCP values for precise QoS actions

Who should enroll?

  • Collaboration Engineers
  • Network Administrators

Course benefits:

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Course Outline

  • Collaboration Solutions Architecture
  • Cisco Collaboration Solutions Security Requirements
  • IP Network Protocols for Collaboration
  • Building Blocks of a Cloud Collaboration Solution
  • User Management from the Cloud
  • Cloud Messaging and Meetings
  • Cloud-Connected Unified Communications Updates and Migrations
  • Module 8: Calling Privileges in Cisco Unified Communications Manager
  • Jabber to Webex Migration
  • Cloud Device Provisioning Solutions
  • Cloud Collaboration APIs
  • Cloud and Hybrid Calling Solutions
  • Deployment Scenarios for Local Gateways
  • Cloud Calling Deployment from Control Hub
  • IOS XE Router Settings for Cloud Calling
  • Cloud Calling Features
  • Quality Issues in Converged Networks
  • QoS and QoS Models
  • Classification and Marking
  • Classification and Marking on Cisco Catalyst Switches

Lab Outline

  • Implement CA-Signed Certificates in Cisco Unified Communications Manager
  • Configure Supporting IP Network Protocols
  • Manual IP Phone Administration
  • Explore the Configuration of Webex Control Hub
  • Add Users to Webex Control Hub
  • Manage Cisco Unified Communications Manager and Cisco Unity Connection from Webex Control Hub
  • Configure Webex Calling Using Cisco Calling Plans
  • Configure Webex Control Hub for Webex Calling
  • Configure Webex Calling Features in Control Hub, Part 1
  • Configure Webex Calling Features in Control Hub, Part 2
  • Configure Webex Calling Features in Control Hub, Part 2
  • Configure QoS

Prerequisite Knowledge

There are no prerequisites for this training.  However, the knowledge and skills you are recommended to have before attending this training are: 

  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Basic understanding of on-premises, cloud and hybrid collaboration deployment models

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FAQ

A remote lab is a virtual environment that provides access to Cisco equipment and software for hands-on practice. It allows learners to simulate real-world scenarios and apply what they have learned in a controlled setting, all from a remote location.

Labs work by providing a set of tasks or exercises that learners must complete using the remote lab environment. These tasks are designed to reinforce theoretical knowledge through practical application, often using real or simulated Cisco hardware and software configurations.

Access to labs is provided to learners by an instructor at the beginning of the training.

Access to the remote lab is limited to the duration of the course.

Accessing a remote lab requires a stable internet connection and a compatible web browser. Some labs may also require specific software or plugins to be installed on your computer. Detailed system requirements are provided in advance.

Not every course includes a remote lab. Whether a course includes a remote lab depends on the course’s objectives and structure. Courses focused on practical skills or technical certifications are more likely to include remote labs. Each training has lab exercises listed in its description.

To access the Course Book or Student Guide, you must have an active Cisco.com ID (CCO ID). Access details are provided a few days before the start date of the training and on the first day of the training by the instructor (in case an email from Cisco is missed).

Access to the Course Book (Student Guide) is related to the learners’s CCO ID and is valid for the life of a specific course.

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