Duration: 1 days
Version: 1.0

Continuing Education credits: not included in the CE credit-eligible courses

The SaaS Implementation Workshop for Cisco AppDynamics (IMP875) training covers an architectural overview of how Cisco AppDynamics and Application Performance Management (APM) operate, what we monitor, and how to troubleshoot performance issues. You will learn how to organize Business Transactions, as well as how to configure Health Rules, Actions, and Policies to deliver proactive problem resolution. You will also learn how to install and upgrade Application and Machine agents, and how to automate these processes.

This training will help you:
  • Learn how to utilize Cisco AppDynamics and APM
  • Gain leading-edge skills for high-demand responsibilities in the cloud computing industry


Course Objectives:
  • Gain an understanding of Cisco AppDynamics and APM
  • Learn about enterprise topology and navigating the Controller UI
  • Explore business transactions including its troubleshooting and diagnostics
  • Discover how to configure backend and error detection
  • Learn about policies, actions, and runbook automation
  • Create custom dashboards and reports
  • Install and automate application agents


Course Outline:
  • Introduction to Cisco AppDynamics and APM
  • Enterprise Topology and Cisco AppDynamics
  • Navigating the Controller UI
  • Business Transactions
  • Troubleshooting Overview
  • Diagnostic Sessions
  • Troubleshooting with Transaction Snapshots
  • Troubleshooting Slow Transactions
  • Troubleshooting Error Transactions
  • Too Many / Slow Database Calls
  • Thread State Analysis
  • Steps to an Cisco AppDynamics Implementation
  • Business Transaction Instrumentation
  • Automatic Discovery
  • Best Practice: Select Business Transactions by Hand
  • Custom Match Rules
  • Business Transaction Management Strategies
  • Service Endpoints
  • Live Preview in Custom Match Rules
  • Managing Business Transactions using Discovery Sessions
  • Configuring Backend Detection
  • Customizing Error Detection
  • Configuring Baselines
  • Configuring Health Rules
  • Policies, Actions, and Runbook Automation
  • Custom Dashboards and Reports
  • Creating and Using Information Points
  • Creating and Using Data Collectors
  • Using Development Level Monitoring
  • Configuring JMX Metrics and Windows Performance Counters
  • Using Memory Management Tools
  • Introduction to Application and Machine Agents
  • Application Agent Architecture and Installation
  • Application Agent Log Files
  • Machine Agent Architecture and Installation Automating Agent Deployment
  • Installing Machine Agent Extensions
  • Monitoring as Code Introduction
  • Automating Agent Deployment
  • Interfacing with Cisco AppDynamics APIs
  • Course Summary

Prerequisite Knowledge

Course Prerequisites:
  • Comfortable working on the Command Line
  • Familiar with Extensible Markup Language (XML)
  • Understanding of difficulties in troubleshooting application problems
  • Ability to understand basic code in languages such as Java and .NET
  • DevOps experience
  • Understanding of managing platform configuration
  • Understanding of advanced Object-Orientated (OO) language features, e.g., Reflection, Inheritance