FAQ

CLC FAQ #1: Can I use CLCs for courses delivered by NIL Learning?

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CLC FAQ #2: My course is not on the list, but I would like to pay for it with CLCs. What should I do?

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CLC FAQ #3: How fast will you schedule the course we requested on the Cisco Learning Locator?

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CLC FAQ #4: We have a team that would like to attend a CLC-eligible course. Can you deliver it only for us?

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CLC FAQ #5: How can I see which courses are scheduled by NIL Learning?

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CLC FAQ #6: Can I pay with CLCs directly to NIL Learning?

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CLC FAQ #7: What is the tax governance related to CLCs?

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FAQ VALUE POINTS #1: NIL has been a Cisco Platinum Learning Partner for more than 30 years

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FAQ VALUE POINTS #2: NIL is one of Cisco Most Relevant Learning Partner in EMEA

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FAQ VALUE POINTS #3: NIL is one of Cisco Most Innovative Learning Partner in EMEA

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FAQ VALUE POINTS #4: NIL Learning instructors are also content developers and engineers with real-life experiences from the field

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FAQ VALUE POINTS #5: NIL Learning has high customer satisfaction (4,78 from 5, on a scale 1-5)

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PRODUCT FAQ #1: What is a remote lab?

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PRODUCT FAQ #2: How do labs work?

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PRODUCT FAQ #3: How and when do I get access to labs for training?

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PRODUCT FAQ #4: Will I have access to the remote lab after the course ends?

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PRODUCT FAQ #5: Are there any system requirements for accessing the remote lab?

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PRODUCT FAQ #6: Does every course have a remote lab?

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PRODUCT FAQ #7: What is needed to access the Course Book (Student guide)?

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PRODUCT FAQ #8: How long do I keep access to the Course Book (Student guide) after the course ends?

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DELIVERY FAQ #1: How do I find the NIL Learning training location?

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DELIVERY FAQ #2: Do you offer in-house training?

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DELIVERY FAQ #3: How can I find “guaranteed-to-run” courses?

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DELIVERY FAQ #4: Do you offer instructor-led training?

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DELIVERY FAQ #5: Are there recommended prerequisites for training?

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DELIVERY FAQ #6: What do I get when attending the training?

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DELIVERY FAQ #7: Will I be able to communicate with the instructor during the class, and with other students?

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DELIVERY FAQ #8: Do I get a Certificate of Completion at the end?

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GENERAL FAQ #1: What is NIL Learning?

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TRANSACTIONAL FAQ #1: Where do I find the training schedule?

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TRANSACTIONAL FAQ #2: What is the language of your trainings?

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TRANSACTIONAL FAQ #3: How do I register?

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TRANSACTIONAL FAQ #4: What are the payment terms and which payment methods do you accept?

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TRANSACTIONAL FAQ #5: Can I get a refund if I cancel my enrollment?

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TRANSACTIONAL FAQ #6: Can I transfer my registration to another person or training?

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GENERAL FAQ #2: How is NIL Learning connected to NIL, part of Conscia?

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GENERAL FAQ #3: What does open enrollment mean?

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GENERAL FAQ #4: What does closed enrollment mean?

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GENERAL FAQ #5: What types of training options can I choose from NIL Learning courses?

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GENERAL FAQ #6: What is Cisco U.?

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GENERAL FAQ #7: What is eLearning/Single Title (ELT)?

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GENERAL FAQ #8: What qualifications do instructors have?

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GENERAL FAQ #9: What is the minimum number of students for the course to run?

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GENERAL FAQ #10: What is Cisco.com ID (CCO ID) and why is it needed for attending a class?

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GENERAL FAQ #11: Where do I create or reset my CCO ID?

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GENERAL FAQ #12: What are the training delivery hours?

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GENERAL FAQ #13: What makes NIL Learning’s trainings different from other providers?

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GENERAL FAQ #14: How does NIL Learning ensure the quality of its trainings?

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