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CCST IT Support

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Jumpstart Your IT Career: Earn Cisco CCST IT Support Certification for Key Roles in IT Help Desk and Support

The Cisco Certified Support Technician (CCST) IT Support certification is an ideal starting point for those seeking a career in IT. It validates essential skills for entry-level roles, including IT end user support, help desk support, and computer support specialist positions. The exam covers critical IT support tasks, such as queue and time management, documentation, troubleshooting, end-user assistance, managing computer components, and identifying security threats. By earning the CCST certification, you demonstrate your ability to handle foundational IT support duties, setting the stage for a successful career in the industry.

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Prerequisites

There are no formal prerequisites to earn these certifications, but you should have an understanding of the exam topics before taking any of the exams.

The topics covered are those of foundational knowledge and skills of entry-level candidates in key IT support tasks, such as managing queues and time, documenting processes, troubleshooting issues, assisting end users, handling computer components, and recognizing security threats.

Required Exam

100-140 CCST

Recertification

CCST certifications are valid for a lifetime and will not have an expiration date. They do not require and cannot be used towards recertification.