Duration: 3 days
Version: 1.1

Continuing Education credits: 24 points

Schedule of CLC-eligible Courses: here
Price in Cisco Learning Credits (CLCs): 30
Note: Cisco may charge you VAT or Sales Tax if and where applicable.

The Implementing Automation for Cisco Collaboration Solutions training teaches you how to implement Cisco Collaboration automated, programmable solutions for voice, video, collaboration, and conferencing on-premises or in the cloud. Through a combination of lessons and hands-on labs, you will combine tools and processes to tackle communication challenges using key platforms including Cisco Unified Communications Manager, Cisco IP Phone Services, Cisco Unity Connection, Cisco Finesse, Cisco Collaboration Endpoints, Cisco Webex Teams™, and Cisco Webex Meetings. You will also learn how to use Application Programming Interfaces (APIs) interfaces such as Representational State Transfer (REST) and Simple Object Access Protocol (SOAP), parsing data in Extensible Markup Language (XML) and JavaScript Object Notation (JSON) formats, and leverage frameworks such as Python.

This training prepares you for the 300-835 Automating and Programming Cisco Collaboration Solutions (CLAUTO) certification exam. If passed, you earn the Cisco Certified DevNet Specialist – Collaboration Automation and Programmability certification and satisfy the concentration exam requirements for the Cisco Certified DevNet Professional and CCNP Collaboration certification.

This training will help you:
  • Gain the high-demand knowledge and skills to implement automation and programmability to modernize and tailor your network infrastructure
  • Learn hands-on training to streamline, design, and configure efficient web services
  • Prepare for the 300-835 CLAUTO exam
  • Earn 24 CE credits toward recertification


Course Objectives:
  • Examine API and automation capabilities and concepts for Cisco Unified Communication Manager
  • Examine API and automation capabilities and concepts for Cisco Unity Connection
  • Examine API and automation capabilities and concepts for Cisco Finesse
  • Examine Experience API (xAPI) and automation capabilities and concepts for Cisco Collaboration endpoints
  • Examine API and automation capabilities and concepts for Cisco Webex Teams
  • Examine API and automation capabilities and concepts for Cisco Webex Meetings


Course Outline:
  • Automating Cisco Unified Communications Manager
  • Automating Cisco Unity Connection
  • Automating Cisco Finesse
  • Examining Cisco Collaboration Endpoint Automation
  • Examining Cisco Cloud Collaboration Automation
  • Examining Cisco Conferencing Automation

Lab outline:
  • Configure the Initial Collaboration Lab Environment
  • Verify Phone Details
  • Configure Phone Line Label
  • Configure User Pin
  • Configure System Forward No Answer Timer
  • Configure Route Plan Report
  • Deploy Basic SQL Query
  • Deploy Advanced SQL Query
  • Configure an Alternate Extension in Cisco Unity Connection
  • Configure Voicemail Pin
  • Verify Cisco Finesse Agent Settings and Observe XMPP Messages
  • Deploy Cisco Finesse Gadget
  • Deploy Modify Call Via Video Codec Programmatically
  • Configure System Name and Branding
  • Deploy and Monitor Video Call
  • Configure Custom Control Panel Using the In-Room Control Editor
  • Deploy Macro Using the In-Room Control Editor
  • Verify Cisco Webex Organization and License Information
  • Configure New Cisco Webex Teams Room
  • Deploy Cisco Webex Teams Interactive Bot
  • Deploy Cisco Webex Teams Widget
  • Configure Cisco Webex Meetings User
  • Configure and Record Cisco Webex Meeting
  • Verify Cisco Meeting Server System Status
  • Configure Host Access on Cisco Meeting Server Spaces

Prerequisite Knowledge

The knowledge and skills you are expected to have before attending this training are:
  • Basic knowledge of SOAP and REST APIs
  • Basic programming and scripting skills in Python
  • Intermediate knowledge in managing and configuring three or more of the following Cisco Collaboration offerings: Cisco Unified Communications Manager, Cisco IP Phones, Cisco Finesse, Cisco Webex Devices (Collaboration and Video Endpoints), and/or Cisco Webex Teams

These skills can be found in the following Cisco Learning Offerings:
Who Should Enroll:
  • Network Engineers
  • Systems Engineers
  • Consulting Systems Engineers
  • Technical Solutions Architects
  • Network Administrators
  • Collaboration Solutions Architects
  • Collaboration Software Developers
  • Collaboration Sales Engineers
  • Wireless Engineers
  • Wireless Design Engineers
  • Network Managers
  • Software Developers
  • Software Architects

Associated certifications