Become a DTCSM expert with the 820-605 exam: learn to develop solutions, address adoption barriers, analyze usage data, and drive renewals and sales throughout the lifecycle.
Prepare for the 820-605 DTCSM exam and boost your skills in crafting solutions, overcoming adoption challenges, and analyzing customer data. Our targeted training helps you lead renewals and create new sales opportunities. Partner with us to unlock your potential and drive customer success.
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| Recommended training | Exams |
|---|---|
| (DTCSM) Cisco Customer Success Manager | Exams: 820-605 DTCSM |
Recommended knowledge
To succeed in the 820-605 DTCSM exam, you should be skilled in developing and integrating solutions, identifying and addressing adoption barriers, implementing adoption frameworks, interpreting customer usage data, and leading efforts to drive renewals and new sales opportunities throughout the customer lifecycle.
The complete overview of Cisco Certifications can be found here.
Recertification
Professional recertification
Exam only (choose one option):
- Pass one technology core exam
- Pass any two separate professional concentration exams
- Pass any one expert-level written exam
- Pass any one expert-level lab or practical exam
Combining exams with Continuing Education (CE) credits (choose one option):
- Earn 80 CE credits
- Earn 40 CE credits AND pass any one professional-level concentration exam