The Managing Cisco Wireless LANs (WMNGI) v1.2 is a 4-day instructor-led course designed to prepare professionals to use the Cisco Unified Wireless Network (CUWN) network management products to configure, administer, manage, troubleshoot, and optimize the network.


  • Explain how Cisco Unified Wireless Network management components help resolve today’s network management challenges
  • Describe how to configure Cisco Prime Infrastructure (PI)
  • Configure components through the Configure tab and templates
  • Configure the guest access feature set
  • Integrate the Cisco PI and the MSE to provide location services and track mobile clients
  • Configure the Connected Mobile Experiences solution
  • Configure Bonjour Services and Application Visibility and Control (AVC) solutions for application and device support
  • Utilize a recommended troubleshooting methodology and the various tools available to gather and assess system data to isolate various common PI failures
  • Monitor wired devices, Cisco ISE, wireless controllers, APs, rogue APs, ad hoc events, and CleanAir heatmaps, charts, and reports


Cisco Unified Wireless Network Management Solutions
  • Introducing Lifecycle Management
  • Introducing Cisco Prime Network Control System
  • Introducing Cisco Mobility Services Engine
  • Introducing Cisco Identity Services Engine

Network Management System Configuration
  • Configuring High Availability and Firewall Rules for Cisco PI
  • Managing Administrative Users
  • Navigating Cisco PI
  • Using the Map Editor
  • Using the Planning Tool

Component Configuration through Cisco PI
  • Configuring Components through Cisco PI Configure Tab
  • Working with Controller Templates and Switch Location Templates
  • Working with AP Configuration and Migration Templates
  • Setting up Auto-Provisioning and Scheduling Configuration Tasks

Guest Access
  • Defining Guest Access Methods
  • Configuring Guest Access Features Through Cisco PI

Mobility Services Engine
  • Configuring and Integrating the MSE
  • Configuring and Tuning Location Services
  • Tracking Mobile Clients
  • Supporting Location Services
  • Troubleshooting Context-Aware Services
  • Configuring Adaptive Wireless IPS

Connected Mobile Expiriences
  • Overview of CMX
  • Implementing CMX
  • Configuring Mobility Services Advertisement Protocol

Application and Device Support
  • Overview of Bonjour Services
  • Overview of AVC

NCS Maintenance and Troubleshooting Tasks
  • Performing Maintenance Operations
  • Troubleshooting PI Operational Issues

Network Monitoring and Troubleshooting
  • Monitoring and Troubleshooting the Network
  • Managing Network Performance

Prerequisite Knowledge

  • Completion of the current CUWN course or the elearning courses Defining Cisco Wireless LAN Essentials (WLE) and Introducing Cisco Prime Infrastructure (ICPI) is a required prerequisite prior to attending WMNGI. The learner should have a basic knowledge of the following:
    • Basic networking principles
    • Basic knowledge about RF
    • General network management
    • Cisco Lifecycle Services
    • Basic knowledge about Cisco network solutions