The Implementing CiscoWorks LMS (CWLMS) teaches learners how to use CiscoWorks LAN Management Solution (LMS) 4.0 to manage their network. The focus is to find the correct tools within CiscoWorks to document the network inventory, manage device configurations, control software updates, monitor performance, troubleshoot faults, and simplify the deployment of new Cisco technologies.


  • Describe fundamental network management concepts and introduce the features of CiscoWorks LMS 4.0
  • Install CiscoWorks LMS 4.0, log into the portal for the first time, and use the Getting Started workflow to configure the server
  • Explore and customize the dashboards in My Menu, manage portlets, and change the portal layout
  • Manage the network device inventory
  • Manage network device configurations and software images
  • Monitor and troubleshoot the network
  • Use the Work Centers to perform complete lifecycle management of network devices
  • Perform advanced administration tasks in CiscoWorks LMS 4.0


Introduction to CiscoWorks LMS 4.0
  • Defining Network Management
  • Exploring the Network Management Process
  • Introducing CiscoWorks LMS 4.0

Getting Started
  • Installing CiscoWorks LMS 4.0
  • Logging into CiscoWorks LMS 4.0
  • Using the Getting Started Workflow

My Menu
  • Understanding My Menu
  • Managing Dashboards, Portlets, and Portal Layout

Inventory Management
  • Collecting Inventory and End User Information
  • Performing Device Administration
  • Viewing and Creating Inventory, User Tracking, and Switch Port Reports
  • Using Inventory Tools

Configuration and Software Management
  • Managing the Configuration Archive
  • Verifying Configuration Compliance
  • Using Configuration Tools
  • Using Configuration Workflows

Network Monitoring and Troubleshooting
  • Visualizing the Network with Topology Services
  • Monitoring Network Performance
  • Monitoring Network Response Time
  • Monitoring Syslog Messages
  • Monitoring Network Faults
  • Using Troubleshooting Tools

CiscoWorks LMS Work Centers
  • Using the Smart Install Work Center
  • Using the Identity Work Center
  • Using the Auto Smartports Work Center
  • Using the EnergyWise Work Center

CiscoWorks LMS Administration
  • Using the Trust Management Menu
  • Managing Collection Settings
  • Performing Network Administration Tasks
  • Performing System Administration Tasks
  • Performing Other Administrative Tasks

Prerequisite Knowledge

  • Knowledge of basic Cisco IOS commands and TCP/IP
  • Basic Microsoft Windows and Internet browser navigation skills
  • Basic e-mail usage skills