The Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2) v1.0 is a 5-day instructor-led course that introduces the learners to the implementation of the Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. This course covers globalized call routing, URI call routing, global dial plan replication based on the ILS, Cisco Unified SRST, mobility features, call admission control, integration of Cisco VCS and Cisco Unified Communications Manager, and Cisco Mobile Remote Access on Cisco Expressway Series.

CIPTV2 is one of the recommended courses for the Cisco Certified Network Professional (CCNP) Collaboration career certification.


Upon completing this course, the learner will be able to meet these overall objectives:
  • Describe multisite deployment issues and solutions, and describe and configure required dial plan elements
  • Implement call-processing resiliency in remote sites by using Cisco Unified SRST and MGCP fallback
  • Implement bandwidth management and CAC to prevent oversubscription of the IP WAN
  • Implement Device Mobility, Cisco Extension Mobility, and Cisco Unified Mobility
  • Implement Cisco VCS Control and Cisco Expressway Series
  • Describe and implement CCD and ILS


The course contains these components:
  • Multisite Deployment Implementation
    • Identifying Issues in a Multisite Deployment
    • Identifying Multisite Deployment Solutions
    • Implementing a +E.164-based Dial Plan for International Multisite Deployments
    • Guided Lab: Implementing a +E.164-Based Dial Plan for International Multisite Deployments
    • Implementing a URI-Based Dial Plan for Multisite Deployments
    • Guided Lab: Implementing a URI-Based Dial Plan for Multisite Deployments
  • Centralized Call-Processing Redundancy Implementation
    • Implementing SRST and MGCP Fallback
    • Hardware Lab: Implementing SRST and MGCP Fallback
  • Bandwidth Management and CAC Implementation
    • Managing Bandwidth
    • Hardware Lab: Implementing Bandwidth Management
    • Implementing CAC
    • Hardware Lab: Implementing Enhanced Location CAC
  • Implementation of Features and Applications for Multisite Deployments
    • Implementing Device Mobility
    • Hardware Lab: Implementing Device Mobility
    • Implementing Cisco Extension Mobility
    • Hardware Lab: Implementing Extension Mobility
    • Implementing Cisco Unified Mobility
    • Hardware Lab: Implementing Cisco Unified Mobility
  • Cisco VCS and Cisco Expressway
    • Describing Cisco VCS and Cisco Expressway Series Deployment Options
    • Deploying Users and Local Endpoints in Cisco VCS Control
    • Hardware Lab: Configuring Cisco VCS Control to Register Endpoints
    • Interconnecting Cisco Unified Communications Manager and Cisco VCS
    • Hardware Lab: Implementing a Dial Plan in Cisco VCS Control to Interconnect with Cisco Unified Communications Manager
    • Implementing Unified Communications Mobile and Remote Access
    • Hardware Lab: Implementing Mobile and Remote Access via Cisco Expressway
  • GDPR and CCD
    • Implementing ILS and GDPR
    • Implementing CCD

Prerequisite Knowledge

The knowledge and skills that a learner should possess before attending this course are as follows:
  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site environment
  • Prior attendance at the Implementing Cisco IP Telephony and Video Part 1 (CIPTV1) or the Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) courses is highly recommended

Associated certifications