The Cisco Prime Central Intermediate - Administration and Operations (CPCI-AO) is a 2-day instructor-led lab-intensive course that introduces the learners to the Cisco Prime Central management application.
Cisco Prime Carrier Management is a portfolio of service provider management offerings supporting integrated lifecycle management of Cisco architectures and technologies based on a business-centric framework. At the heart of Cisco Prime Carrier Management is Cisco Prime Central. Cisco Prime Central is a common management console for all components in the Cisco Prime Carrier Management suite. It provides tight integration between the domain managers (Cisco Prime Network and Cisco Prime Optical), the service lifecycle management application (Cisco Prime Provisioning), and the performance monitoring and reporting application (Cisco Prime Performance Manager). Cisco Prime Central enables operators to transparently and efficiently implement the service management lifecycle tasks, namely, design, fulfill, assure, and analyze.
This course starts by introducing learners to the Cisco Prime Carrier Management suite with an emphasis on Cisco Prime Central. Then learners learn how to use Cisco Prime Central, as well as gain an understanding of the primary components of the Cisco Prime Central architecture, usage of the Cisco Prime Central portal, user management (Cisco Prime Central controls authentication and authorization to all integrated suite applications), and the use of the inventory, customer management, and fault management features.
This course combines lecture materials and hands-on labs throughout to make sure that you are able to successfully operate and administrate Cisco Prime Central.


Upon completing this course, the learner will be able to meet these overall objectives:
  • Understand the purpose and deployment of the Cisco Prime Carrier Management suite and the role Cisco Prime Central plays
  • Learn to navigate and configure the portal, manage users and access roles, and troubleshoot Cisco Prime Central and integrations
  • Use Cisco Prime Central to manage inventory, customers, and alarms


The course contains these components:
  • Overview
  • Startup
  • Lab: Lab Access
  • Using Cisco Prime Central
  • Lab: Using Cisco Prime Central Portal
  • Lab: User Account Management
  • Lab: Inventory
  • Lab: Customer Management
  • Lab: Fault Management

Prerequisite Knowledge

The knowledge and skills that a learner should possess before attending this course are as follows:
  • Basic Linux system administrator knowledge
  • Basic network management concepts (Simple Network Management Protocol [SNMP], management information bases [MIBs], and so on)
  • TCP/IP network experience