Executives rely on IT to drive business outcomes, through staff within a central IT group or Line of Business (LoB). Most C-level leaders cite ‘business transformation and organization change’ as the #1 issue that needs more attention.
The Cisco Building Business Specialist Skills (BTBBSS) v1.0 is a 2,5-day instructor-led course that introduces the learners to the business-related knowledge and skills to create higher IT value. Learners can then improve business effectiveness, grow revenue through new products or markets, and improve IT–business understanding.
This course is based on 45–60-minute topics. This flexibility allows participants to acquire skills in a flexible, modular fashion over several weeks or through a focused, 2.5 day experience.
This course also prepares professionals to take the Cisco Building Business Specialist Skills exam (#820-427). A passing score on this exam is a requirement for earning the Cisco Enterprise IT Business Specialist Certification.

Choose date

Price chage currency
Date: from 24.4.2018 to 26.4.2018
Language: English
Location: Europe/Africa
1900 $ Book now
Date: from 8.8.2018 to 10.8.2018
Language: English
Location: Europe/Africa
1900 $ Book now
Date: from 30.1.2019 to 1.2.2019
Language: English
Location: Europe/Africa
1900 $ Book now


Upon completing this course, the learner will be able to meet these overall objectives:
  • Understand business operating models
  • Quantify the financial impact of IT decisions
  • Accelerate technology adoption plus translate across IT and non-IT terminology
  • Create real-world, useful outputs through exercises and by using best-practice templates


The course contains these components:
  • Business Transformation
  • Technology Trends and Their Impact on Business
  • Understanding the Business Context
  • Conducting Business Analysis for Value
  • Financial Considerations of Technology Solutions
  • Managing Technology Solution Implementation and Adoption
  • Communication and Influence

Prerequisite Knowledge

The knowledge and skills that a learner should possess before attending this course are as follows:
  • Demonstrate knowledge and understanding of business analysis principles and techniques
  • The BCS Foundation Certificate in Business Analysis or equivalent

Associated certifications