Sales, Customer Service and Account Management Trainings
Our programs cover the following:
- Sales Leadership
- Sales Management
- Advanced Sales
- Relationship Selling
- Business to Business
- Account and Relationship Management
- Retail Sales
- Call Center
- Customer Experience & Service
- Customer Journey Mapping
Effectiveness of sales people is crucial in any business as the money generated through successful selling fuels future business development and provides all departments with resources for work and growth. Therefore the development of a sales team should be priority for every organization.
Our sales and customer service programs are designed to lift your sales results. Your business needs, company’s culture as well as the type of customer and how they like to buy are the core of our programs.
Through interactive workshops, interactive toolkits and team trainings we enhance your sales team skills, behaviors and competence. The programs and materials can cover a multitude of areas that require developing, including communication and negotiation skills, influencing, relationship building, and customer and account management. With our programs, your sales professionals will gain skills and techniques that will prepare them to win more customers and deals.