Description

The Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v2.0 is an instructor-led course that provides professionals who work in complex network environments with the skills that they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course provides information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process.
This training reinforces the instruction by providing students with hands-on labs to ensure they thoroughly understand how to implement advanced routing within their networks.

This course is a component of the CCNP Routing and Switching and is offered as 5-day instructor-led training.

Objectives

Upon completing this course, the learner will be able to meet these overall objectives:
  • Describe the troubleshooting tools and methodologies that are used to identify and resolve issues in complex enterprise networks
  • Describe the possible issues for non-functioning trunk link
  • Describe the possible issues for non-functioning network address translation
  • Describe how interface status can be interpreted
  • Describe IPv6 address assignment methods
  • Troubleshoot routing loops
  • Explain the TCP three-way handshake
  • Troubleshoot error-disabled port state
  • Describe how to troubleshoot DHCP
  • Describe how passive interfaces behave with different routing protocols
  • Describe basic IPv6 addressing
  • Describe the possible port security issues
  • Describe the possible issues with the VLAN configuration
  • Describe the possible BGP neighborship issues
  • Describe the possible OSPF adjacency issues
  • Describe possible device management issues via SSH or telnet
  • Describe possible HSRP issues
  • Describe the possible issues with illegitimate routing sources
  • Describe common issues related to VRRP protocol
  • Describe the possible EtherChannel issues
  • Describe how to troubleshoot GLBP
  • Describe how to troubleshoot FHRPs
  • Describe usage of DHCP snooping
  • Describe Cisco Technical Assistant Center
  • Describe common issues with EIGRP adjacencies
  • Troubleshooting BGP filtering
  • Describe what is a BGP transit area and what challenges it brings
  • Troubleshooting BGP
  • Describe NTP troubleshooting issues
  • Describe recommended practices to prepare for a disaster recovery in your network
  • Describe inter-VLAN routing issues and how to troubleshoot them
  • Describe DNS-related issues and how to troubleshoot them
  • Describe the challenges of remote management access
  • Troubleshoot EIGRP named configuration
  • Troubleshoot EIGRP stub behavior
  • Describe different ways to configure default route information on devices
  • Troubleshoot BGP route selection
  • Secure the management plane in your network
  • Troubleshoot redistribution in IPv4 environment
  • Troubleshooting first hop redundancy protocols
  • Troubleshoot IP SLAs
  • Troubleshoot EIGRP summarization
  • Troubleshoot basic RIPng
  • Describe ACL troubleshooting
  • Describe the possible issues with GRE tunnels
  • Troubleshoot OSPF summarization
  • Describe AAA services and commands for troubleshooting
  • Troubleshoot OSPF for IPv6 environment
  • Troubleshoot OSPF stubby areas
  • Describe STP troubleshooting and STP stability mechanisms
  • Troubleshoot policy based routing
  • Troubleshoot CDP and LLDP
  • Troubleshoot VTP
  • Troubleshoot EIGRP for IPv6
  • Troubleshoot BGP for IPv6
  • Troubleshoot address families in OSPFv3

Outline

The course contains these components:
  • Tools and Methodologies of Troubleshooting
  • Troubleshooting at SECHNIK Networking Ltd.
  • Troubleshooting at TINC Garbage Disposal Ltd.
  • Troubleshooting at PILE Forensic Accounting Ltd.
  • Troubleshooting at Bank of POLONA Ltd.
  • Troubleshooting at RADULKO Transport Ltd.
  • Lab exercise: First Troubleshooting at SECHNIK Networking Ltd.
  • Lab exercise: Second Troubleshooting at SECHNIK Networking Ltd.
  • Lab exercise: Third Troubleshooting at SECHNIK Networking Ltd.
  • Lab exercise: First Troubleshooting at TINC Garbage Disposal Ltd.
  • Lab exercise: Second Troubleshooting at TINC Garbage Disposal Ltd.
  • Lab exercise: Third Troubleshooting at TINC Garbage Disposal Ltd.
  • Lab exercise: Fourth Troubleshooting at TINC Garbage Disposal Ltd.
  • Lab exercise: First Troubleshooting at PILE Forensic Accounting Ltd.
  • Lab exercise: Second Troubleshooting at PILE Forensic Accounting Ltd.
  • Lab exercise: Third Troubleshooting at PILE Forensic Accounting Ltd.
  • Lab exercise: Fourth Troubleshooting at PILE Forensic Accounting Ltd.
  • Lab exercise: Fifth Troubleshooting at PILE Forensic Accounting Ltd.
  • Lab exercise: First Troubleshooting at Bank of POLONA Ltd.
  • Lab exercise: Second Troubleshooting at Bank of POLONA Ltd.
  • Lab exercise: Third Troubleshooting at Bank of POLONA Ltd.
  • Lab exercise: Fourth Troubleshooting at Bank of POLONA Ltd.
  • Lab exercise: First Troubleshooting at RADULKO Transport Ltd.
  • Lab exercise: Second Troubleshooting at RADULKO Transport Ltd.
  • Lab exercise: Third Troubleshooting at RADULKO Transport Ltd.
  • Lab exercise: Fourth Troubleshooting at RADULKO Transport Ltd.

Prerequisite Knowledge

Before attending this course a learner must have the knowledge and skills to implement and verify enterprise routing and switching technologies as offered by the Implementing Cisco Switched Networks (SWITCH) v2.0 and Implementing Cisco IP Routing (ROUTE) v2.0 courses or equivalent skills and knowledge. This includes knowledge and experience of the following technologies:
  • Layer 2 switching:
    • VLANs, VLAN access control lists, port security
    • Switch security issues
  • Link aggregation protocols
  • STP
  • Inter-VLAN routing solutions
  • FHRPs, including HSRP, VRRP, and GLBP
  • Branch office operations
  • EIGRP
  • OSPF
  • Layer 3 path control
  • Redistribution
  • BGP
  • IPv6 Networking

Associated certifications