What is new in CCNA Collaboration compared to CCNA Video and CCNA Voice?
The exams and training courses for CCNA Video and CCNA Voice certification have evolved to the CCNA Collaboration certification. This article provides an overview of the topics that have been removed, as well as the incremental topics that have been added from CCNA Video and CCNA Voice to CCNA Collaboration.
Cisco's new CCNA certification and training program is designed for network video engineers, collaboration engineers, IP telephony and IP network engineers who want to develop, advance and validate their ability to deliver entry-level provisioning and support of Cisco collaboration solutions. It is a job-role-focused program that reflects the convergence of voice and video currently taking place in the IT world.
The CCNA Collaboration certification covers the following topics:
- Unified Communications solutions
- Entry-level provisioning and support
- Video and conferencing concepts
To earn the certification, candidates have to pass the following two exams:
- 210-060 (CICD) Implementing Cisco Collaboration Devices
- 210-065 (CIVND) Implementing Cisco Video Network Devices
Comparison of CCNA Video with CCNA Collaboration
Candidates holding an active CCNA Video certification have all requirements needed to earn a CCNA Collaboration certification, as the ICOMM exam maps to CICD and VIVND to CIVND. However, the existing recertification period applies. For example, if your CCNA Video certification is scheduled for recertification, you must recertify as a CCNA Collaboration candidate before your CCNA Video certification lapses.
Minor updates to domain topics, as well as to hardware and software, have been applied to the previous (VIVND) curriculum. These are reflected in the new CIVND content and exam. The tables below highlight the updates. Candidates are encouraged to pay special attention to the updated portions of the curriculum before attempting to take the new exams.
CCNA Video Implementing Cisco Video Network Devices (VIVND) |
CCNA Collaboration |
Implement Cisco Unified Communications and Cisco Collaboration Video endpoints |
Implement Cisco Collaboration endpoints |
Implement multipoint conferencing on Cisco Video endpoints |
Implement multipoint conferencing on Cisco Collaboration endpoints |
Implement Cisco DMP endpoints (formerly an appendix) |
Implement Cisco Digital Media Players |
CCNA Video Implementing Cisco Video Network Devices (VIVND) |
CCNA Collaboration |
Cisco Unified IP Phone 8941 |
Cisco Unified IP Phone 9971 |
Cisco TelePresence System 500 32-inch |
Cisco DX650 |
Cisco TelePresence System Integrator Package C40 with HDMI LCD display with built-in speakers and Cisco TelePresence Touch panel |
Cisco SX20 Quick Set with Cisco TelePresence Touch panel |
Cisco DMP 4310G |
Cisco Edge 340 DMP |
The ICOMM exam comparisons are included in the below CCNA Voice comparison section.
Comparison of CCNA Voice with CCNA Collaboration
Candidates holding a valid CCNA Voice certification can obtain a CCNA Collaboration certification by passing the following exam:
- 210-065 (CIVND) Implementing Cisco Video Network Devices
Minor updates to domain topics, as well as to hardware and software, have been made to the previous (ICOMM) curriculum. These are reflected in the new CICD content and exams, to which new topics have been added and Cisco Unity Express has been removed The tables below highlight the updates. Candidates are encouraged to pay special attention to the updated portions of the curriculum before attempting to take the new exams.
CCNA Voice Introducing Cisco Voice and Unified Communications Administration (ICOMM) |
CCNA Collaboration |
Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Express, Cisco Unity Connection, and Cisco Unified Presence |
Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service |
Administer users in Cisco Unity Connection and Cisco Unified Presence, and enable the most commonly used features for both applications |
Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications |
CCNA Voice Introducing Cisco Voice and Unified Communications Administration (ICOMM) |
CCNA Collaboration |
Cisco Unity Express |
Cisco Unity Express has been removed from CICD |
Two 2800 routers, each with T1/E1 |
Two 2900 routers, each with T1/E1 |
Cisco UCS or bare metal servers |
Cisco UCS server to run mandatory VMs |
Three Cisco Unified IP Phones 7965 |
Two Cisco Unified IP Phones 9971 with cameras and one Cisco Unified IP Phone 7965 |
Inline or POE-capable switch |
POE-capable switch |
Browse our website to learn more about the new Collaboration certification, recommended trainings and how to start your exam preparation journey.
Feel free to contact us if you have any questions.
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