The exams and training courses for CCNA Video and CCNA Voice certification have evolved to the CCNA Collaboration certification. This article provides an overview of the topics that have been removed, as well as the incremental topics that have been added from CCNA Video and CCNA Voice to CCNA Collaboration.

Cisco's new CCNA certification and training program is designed for network video engineers, collaboration engineers, IP telephony and IP network engineers who want to develop, advance and validate their ability to deliver entry-level provisioning and support of Cisco collaboration solutions. It is a job-role-focused program that reflects the convergence of voice and video currently taking place in the IT world.

The CCNA Collaboration certification covers the following topics:

  • Unified Communications solutions
  • Entry-level provisioning and support
  • Video and conferencing concepts

To earn the certification, candidates have to pass the following two exams:

  • 210-060 (CICD) Implementing Cisco Collaboration Devices
  • 210-065 (CIVND) Implementing Cisco Video Network Devices

 

Comparison of CCNA Video with CCNA Collaboration

Candidates holding an active CCNA Video certification have all requirements needed to earn a CCNA Collaboration certification, as the ICOMM exam maps to CICD and VIVND to CIVND. However, the existing recertification period applies. For example, if your CCNA Video certification is scheduled for recertification, you must recertify as a CCNA Collaboration candidate before your CCNA Video certification lapses.

Minor updates to domain topics, as well as to hardware and software, have been applied to the previous (VIVND) curriculum. These are reflected in the new CIVND content and exam. The tables below highlight the updates. Candidates are encouraged to pay special attention to the updated portions of the curriculum before attempting to take the new exams.

Topic Comparison

CCNA Video

Implementing Cisco Video Network Devices (VIVND)

CCNA Collaboration

Implementing Cisco Video Network Devices (CIVND)

Implement Cisco Unified Communications and Cisco Collaboration Video endpoints

Implement Cisco Collaboration endpoints

Implement multipoint conferencing on Cisco Video endpoints

Implement multipoint conferencing on Cisco Collaboration endpoints

Implement Cisco DMP endpoints (formerly an appendix)

Implement Cisco Digital Media Players

 

Hardware and software comparison

CCNA Video

Implementing Cisco Video Network Devices (VIVND)

CCNA Collaboration

Implementing Cisco Video Network Devices (CIVND)

Cisco Unified IP Phone 8941

Cisco Unified IP Phone 9971

Cisco TelePresence System 500 32-inch

Cisco DX650

Cisco TelePresence System Integrator Package C40 with HDMI LCD display with built-in speakers and Cisco TelePresence Touch panel

 Cisco SX20 Quick Set with Cisco TelePresence Touch panel

Cisco DMP 4310G

Cisco Edge 340 DMP

The ICOMM exam comparisons are included in the below CCNA Voice comparison section.

 

Comparison of CCNA Voice with CCNA Collaboration

Candidates holding a valid CCNA Voice certification can obtain a CCNA Collaboration certification by passing the following exam:

  • 210-065 (CIVND) Implementing Cisco Video Network Devices

Minor updates to domain topics, as well as to hardware and software, have been made to the previous (ICOMM) curriculum. These are reflected in the new CICD content and exams, to which new topics have been added and Cisco Unity Express has been removed The tables below highlight the updates. Candidates are encouraged to pay special attention to the updated portions of the curriculum before attempting to take the new exams.

Topic Comparison

CCNA Voice

Introducing Cisco Voice and Unified Communications Administration (ICOMM)

CCNA Collaboration

Implementing Cisco Collaboration Devices (CICD)

Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Express, Cisco Unity Connection, and Cisco Unified Presence

Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service

Administer users in Cisco Unity Connection and Cisco Unified Presence, and enable the most commonly used features for both applications

Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications

 

Hardware and software comparison

CCNA Voice

Introducing Cisco Voice and Unified Communications Administration (ICOMM)

CCNA Collaboration

Implementing Cisco Collaboration Devices (CICD)

Cisco Unity Express

Cisco Unity Express has been removed from CICD

Two 2800 routers, each with T1/E1

Two 2900 routers, each with T1/E1

Cisco UCS or bare metal servers

Cisco UCS server to run mandatory VMs

Three Cisco Unified IP Phones 7965

Two Cisco Unified IP Phones 9971 with cameras and one Cisco Unified IP Phone 7965

Inline or POE-capable switch

POE-capable switch

Browse our website to learn more about the new Collaboration certification, recommended trainings and how to start your exam preparation journey.

Feel free to contact us if you have any questions.

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